| CVE |
Vendors |
Products |
Updated |
CVSS v3.1 |
| Article template contents with sensitive data could be accessed from agents without permissions. |
| Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email. |
| In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection. |
| Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direction=[XSS] attacks. NOTE: this CVE may have limited relevance because it represents a 2017 discovery of an issue in software from 2014. The 3.3.20 release, for example, is not affected. |
| In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user. |
| In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end. |
| Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment. |
| In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password. |
| In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets. |
| Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation. |
| Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice
This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34. |
| The GenericInterface in OTRS Help Desk 3.2.x before 3.2.17, 3.3.x before 3.3.11, and 4.0.x before 4.0.3 allows remote authenticated users to access and modify arbitrary tickets via unspecified vectors. |
| Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x before 3.3.5 allows remote attackers to inject arbitrary web script or HTML via a crafted HTML email. |
| Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote authenticated users to inject arbitrary web script or HTML via vectors related to dynamic fields. |
| OTRS 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote attackers to conduct clickjacking attacks via an IFRAME element. |
| Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to inject arbitrary web script or HTML via JavaScript in an HTML e-mail. |
| Open Ticket Request System (OTRS) before 3.0.0-beta7 does not properly restrict the ticket ages that are within the scope of a search, which allows remote authenticated users to cause a denial of service (daemon hang) via a fulltext search. |
| Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions. |
| Race condition in the Kernel::System::Main::FileWrite method in Open Ticket Request System (OTRS) before 2.4.8 allows remote authenticated users to corrupt the TicketCounter.log data in opportunistic circumstances by creating tickets. |
| The CustomerInterface component in Open Ticket Request System (OTRS) before 2.2.8 allows remote authenticated users to bypass intended access restrictions and access tickets of arbitrary customers via unspecified vectors. |
