Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when a Microsoft Graph request fails, Zammad logs the error including the authentication token used to access the mailbox. The system attempts to hide this token in the log, but the masking is incomplete: for the token format Microsoft uses (JWT), only the first part is hidden, while the remaining parts remain readable in plain text. A Zammad admin with Microsoft Graph channel access can view these logs and see the partial token, which may reveal sensitive claims such as the account scope, tenant, or timing, and could assist in reconstructing the full token while it is still valid. This issue is fixed in version 7.1.2.
Published: 2026-09-25
Score: 5.1 Medium
EPSS: n/a
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

No vendor fix or workaround currently provided.

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History

Fri, 25 Sep 2026 20:30:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Fri, 25 Sep 2026 18:30:00 +0000

Type Values Removed Values Added
Description Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when a Microsoft Graph request fails, Zammad logs the error including the authentication token used to access the mailbox. The system attempts to hide this token in the log, but the masking is incomplete: for the token format Microsoft uses (JWT), only the first part is hidden, while the remaining parts remain readable in plain text. A Zammad admin with Microsoft Graph channel access can view these logs and see the partial token, which may reveal sensitive claims such as the account scope, tenant, or timing, and could assist in reconstructing the full token while it is still valid. This issue is fixed in version 7.1.2.
Title Zammad: Microsoft Graph error logs expose partially masked OAuth access tokens
Weaknesses CWE-116
CWE-532
References
Metrics cvssV4_0

{'score': 5.1, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:N/VA:N/SC:L/SI:N/SA:N'}


Subscriptions

No data.

cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-09-25T18:42:12.452Z

Reserved: 2026-07-15T22:19:06.906Z

Link: CVE-2026-63208

cve-icon Vulnrichment

Updated: 2026-09-25T18:42:09.062Z

cve-icon NVD

Status : Received

Published: 2026-09-25T19:17:55.347

Modified: 2026-09-25T19:17:55.347

Link: CVE-2026-63208

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-09-25T20:15:14Z

Weaknesses
  • CWE-116

    Improper Encoding or Escaping of Output

  • CWE-532

    Insertion of Sensitive Information into Log File